Shipping policy
Shipping & Return Policy – astrends.store
Shipping Policy
Thank you for shopping with astrends.store. We aim to deliver your orders quickly and safely.
Processing Time
All orders are processed within 1–2 business days after the order is placed. Orders are not processed or shipped on Sundays or public holidays.
Delivery Time
Once shipped, orders are typically delivered within 7 business days, depending on your location. Delivery times may vary slightly due to courier delays, weather conditions, or high order volumes.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.
Order Tracking
After your order has been shipped, you may receive tracking details via email or SMS (if available).
Return Policy (5-Day Return)
At astrends.store, customer satisfaction is our priority.
You may request a return within 5 days of receiving your order if:
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The item is damaged
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The wrong item was delivered
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The product has a manufacturing defect
Return Conditions
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The item must be unused and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
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Return requests must be made within 5 days of delivery.
How to Request a Return
To initiate a return, please contact our support team with your order details at:
Support Email: astrends70@gmail.com
Our team will review your request and guide you through the return process.
Refunds
Once the returned product is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed within a few business days.
Contact Us
If you have any questions regarding shipping or returns, please contact us:
Email: astrends70@gmail.com
Store: astrends.store
Thank you for shopping with astrends.store!